Privacy Policy

How we collect, use, and protect your personal information

Last updated: 10/5/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Company information
  • Payment information
  • Communication preferences

Usage Information

  • Document creation and editing
  • Feature usage patterns
  • Device and browser information
  • IP address and location data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

  • End-to-end encryption
  • Secure data centers
  • Regular security audits
  • Access controls and monitoring

Organizational Measures

  • Employee training
  • Data handling policies
  • Incident response procedures
  • Regular policy reviews

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent at any time

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@mydeedly.com

Address: Deedly GmbH, Musterstraße 123, 10115 Berlin, Germany